Frequently Asked Questions
1. What is the Cysteine Smoothing & Repair Treatment? +
It’s a formaldehyde-free, next-generation smoothing therapy designed to reduce frizz, relax curls, and restore strength—while maintaining your hair’s natural movement and bounce.
2. How does it work? +
The treatment uses Cysteine HCL, a breakthrough amino acid complex, in combination with Glyoxylic Acid to gently smooth and soften hair. A blend of bio-identical amino acids rebuilds hair structure, enhancing resilience, shine, and manageability.
3. Is this treatment safe and formaldehyde-free? +
Yes, 100%. This treatment is completely free from formaldehyde, making it a safe, non-toxic alternative to traditional keratin treatments.
4. How long do the results last? +
Results typically last up to 8–12 weeks, depending on hair type, maintenance routine, and frequency of washing. Using sulfate-free products will help extend the longevity.
5. What is the Pappilio Keratin Smoothing & Repair Treatment used for? +
This treatment is designed to smooth frizz, repair damage, and deeply nourish dry or stressed hair. It provides a silky, salon-sleek finish, making hair more manageable, soft, and radiant.
6. How often should I use the treatment? +
Use 1–2 times per week or whenever your hair needs an intensive boost of repair and smoothness. For best results, use after cleansing with a sulfate-free shampoo.
7. Does it have a fragrance? +
Yes! It features a luxurious signature scent crafted from floral, musk, and woodsy notes—sophisticated and long-lasting without being overpowering.
8. Is this a clean beauty product? +
Yes. It’s made with clean, conscious ingredients—free from sulfates, parabens, and synthetic buildup, because luxury should never compromise health or sustainability.
9. What hair types is this conditioner suitable for? +
This conditioner is perfect for all hair types, especially those that are dry, damaged, color-treated, frizzy, or keratin-treated. Its lightweight, silicone-free formula won’t weigh hair down.
10. Is this conditioner sulfate- and paraben-free? +
Yes! It’s completely free of sulfates, parabens, and silicones, making it ideal for anyone looking for a clean, gentle, and effective conditioning solution.
11. Is it safe for color-treated or keratin-treated hair? +
Absolutely. The formula is color-safe and keratin-friendly, helping preserve treatments while restoring moisture and shine.
12. Does it weigh hair down? +
Not at all. The weightless botanical emollients provide hydration and softness without heaviness or greasy buildup.
13. What hair types is this shampoo suitable for? +
Our Keratin Reconstructing Shampoo is ideal for all hair types, especially damaged, frizzy, chemically-treated, or color-treated hair. Its gentle, sulfate-free formula works well even on sensitive scalps.
14. Is the shampoo sulfate- and paraben-free? +
Absolutely. The formula is sulfate-free, offering a gentle cleanse, and paraben-free, ensuring safety and long-term use without harsh preservatives.
15. What makes this shampoo different from others? +
It combines salon-grade performance with luxurious botanicals, delivering visible results from the first wash—strength, shine, frizz control, and color protection, all in one.
16. How often should I use it? +
You can use it daily or as needed. Its ultra-gentle surfactant system is safe for frequent use and helps maintain your hair’s natural moisture balance.